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Financial Conduct Authority

The Financial Conduct Authority (FCA)  promote innovation and healthy competition between financial services firms and we help them keep to the rules and maintain high conduct standards.

They aim to be fair and principled in their approach to regulation and supervision. They intervene when firms:

  • treat consumers unfairly
  • behave in ways that risk the integrity of the market


They supervise firms differently depending on their size and the nature of their business. This includes:

  • continuous conduct assessment for large firms and regular assessment for smaller firms
  • monitoring products and other issues to ensure firms play fair and do not compromise consumer interests
  • responding quickly and decisively to events or problems that threaten the integrity of the industry
  • ensuring firms compensate consumers when necessary